Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@javamojo.shop. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@javamojo.shop.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Be a Catalyst for Change: Join Us in Making a Difference
At Java Mojo, we believe that coffee has the power to do more than just delight your taste buds. It can also be a force for positive change in the world. We are on a mission to make a meaningful impact through our philanthropic efforts, and we invite our dedicated fans and customers to join us on this journey. Together, we can create a ripple effect of change that extends far beyond the coffee cup.
1. Choose Your Brew, Choose Your Cause:
Every time you enjoy our specialty coffee, you contribute to our philanthropic endeavors. We've carefully selected specific blends and products where a portion of the proceeds goes directly towards supporting charitable causes. By simply choosing your favorite brew, you are already making a difference.
2. Spread the Word:
Become an advocate for our philanthropic initiatives by spreading the word to your friends, family, and social networks. Share our mission, stories, and the impact we're making through social media, word of mouth, or even by hosting coffee tasting events. Together, we can raise awareness and inspire others to join our cause.
3. Volunteer and Get Involved:
We offer various volunteer opportunities and engagement programs where you can actively participate in our philanthropic projects. Whether it's supporting coffee farming communities, environmental sustainability, or educational programs, your time and skills can make a significant difference. Stay connected with us to learn about upcoming volunteer initiatives.
4. Engage with Us Online:
Join the conversation on our social media platforms and engage with our content. Like, comment, and share our posts to amplify our message. Participate in contests, challenges, or giveaways related to our philanthropic initiatives. Together, we can create a vibrant online community that is passionate about making a positive impact.
5. Share Your Story:
We believe that everyone has a unique story to tell. Share your personal experiences and how our coffee and philanthropic efforts have touched your life. Your testimonials can inspire others and encourage them to join our cause. By sharing your story, you become an integral part of our mission to create lasting change.
6. Partner with Us:
If you represent an organization or business that aligns with our values and goals, let's collaborate! Together, we can amplify our impact and achieve greater results. Reach out to us for partnership opportunities, joint campaigns, or special events that align with our philanthropic focus.
At Java Mojo, we know that the strength of our philanthropic efforts lies in the collective power of our fans and customers. By choosing our coffee, spreading the word, volunteering, engaging online, sharing your stories, and partnering with us, you become a catalyst for change. Let's come together, united by our love for exceptional coffee and a shared commitment to making a positive difference in the world. Together, we can create a better future, one cup at a time.
Our Mission is to not only provide premium coffee products to our customers but also to make a positive impact on the world. Through our philanthropic efforts, we strive to support communities in need, promote sustainability, and empower individuals to create a better future. With every cup of our coffee, we aim to spread joy and make a meaningful difference in the world.
